Help
Frequently asked questions
How do I download my files?
Right after payment you land on your order page with a Download ZIP button for every item. Bookmark it. Free samples download straight from the product page.
How long can I download?
Downloads are available for 365 days after purchase. Please keep a backup. You can keep using downloaded files under your license after that.
Which software works?
Our files are standard SVG, DXF, PNG, PDF and EPS, which import into Cricut Design Space, Silhouette Studio (DXF works in the free Basic edition) and most laser software.
Who processes my payment?
Payments are processed by TagadaPay. LEVATV is the seller of every product. Your card statement shows the merchant name printed on your receipt.
Can I get a refund?
Yes, within 14 days if you haven't downloaded the item, or if files are faulty or not as described. See our Refund Policy.
How does the coupon work?
Add three or more paid single designs and enter LEVATV30 for 30% off them. Bundle Forge bundles already include their merge discount.
Can I sell items I make?
Yes, depending on your license. Single designs allow up to 500 finished items per design, and bundles range from personal use to unlimited. See the License Agreement.
Read all our legal & policy pages.