Who is responsible
ELFATIMI LLC (LEVATV), 30 N Gould St, Ste R, Sheridan, WY 82801, United States, is the data controller for this website. To contact us about your data, email help@levatv.com.
What we collect
| Data | When | Why |
|---|---|---|
| Email address, order contents, prices, coupon used | When you order | To deliver your files, provide support and keep tax records |
| Your acceptance of our terms (version and time) | At checkout | To show what you agreed to if there is a dispute |
| Download records (which file, when) | When you download | To deliver files, apply our refund policy and resolve disputes |
| Name, email and message | When you contact us | To answer you |
| Email address | When you subscribe to our newsletter | To send you new designs and free samples |
Payment data
Payments are handled by TagadaPay. Your card details go directly from your browser to TagadaPay and our payment processing partners over an encrypted (TLS) connection. They never pass through or get stored on our servers, and we never see full card numbers.
TagadaPay shares limited order information with us, such as your name, email, country and transaction details, so we can deliver your order. TagadaPay's privacy policy explains how it handles your data.
Legal bases (GDPR / UK GDPR)
- Contract: processing your order and delivering files.
- Legal obligation: keeping order and tax records.
- Legitimate interests: preventing fraud, securing the site and handling disputes.
- Consent: the newsletter. You can withdraw consent at any time.
Service providers
We share data only with providers that help us run the store, under contracts that protect it:
- TagadaPay: payment processing and receipts.
- Cloudflare: website hosting, database and file storage, and security (it processes your IP address to protect the site).
We do not sell your personal information or share it for cross-context behavioural advertising. We do not use advertising or analytics trackers.
How long we keep data
- Orders, terms acceptance and download records: as long as tax and accounting law requires (usually 6–10 years), and at least 18 months, which covers card dispute periods.
- Contact messages: 24 months.
- Newsletter: until you unsubscribe.
Your rights
You can ask to access, correct, delete or export your data, and to restrict or object to how we use it. Where we rely on consent, you can withdraw it at any time.
California residents have the right to know, delete and correct personal information and to opt out of its sale or sharing. We don’t sell or share it. We will not treat you differently for using these rights.
To use any right, email help@levatv.com. We reply within 30 days. You can also complain to your local data protection authority.
International transfers
Our providers may process data outside your country, including in the United States. Where required, transfers are protected by Standard Contractual Clauses or equivalent safeguards.
Security
We use HTTPS, strict security headers, access-controlled download links and minimal data collection. No system is perfectly secure. If a breach affects you, we will notify you as the law requires.
Children
Our store is not directed at children under 16, and buyers must be 18+ or have a guardian's permission. We do not knowingly collect children's data.
Changes
We will post any changes here and update the version date at the top.
Version 2026-11-04