Terms of Service

Who sells to you

ELFATIMI LLC (LEVATV) is the seller and supplier of every product on this website. Our contact details are on the Legal Notice page.

ELFATIMI LLC is the merchant and seller. You enter your card on our secure checkout page, which sends it straight from your browser to TagadaPay's card vault; the payment is then processed by our licensed payment processing partners. Your card statement shows the merchant name printed on your receipt.

Questions about a product, a download or a refund come to us, not TagadaPay.

Accepting these terms

By placing an order or downloading a free sample you agree to these Terms of Service, our License Agreement, Refund Policy and Privacy Policy. At checkout we record that you accepted them, along with the version date shown above.

You must be at least 18 years old, or have the permission of a parent or guardian, to buy from us. If you buy for a business, you confirm you can accept these terms on its behalf.

What our products are

We sell digital design files only: SVG, PNG, DXF, PDF and EPS cut files, plus layered files, alphabets and digital papers where the product page says so. Nothing physical is shipped.

Each product page lists the exact number of designs, the file formats, and what else is included in the ZIP. The previews on the page are real designs from that download. On-screen colours can vary slightly from printed or cut results.

Our files use standard formats that cutting and design software (for example Cricut Design Space, Silhouette Studio and laser software) can import. We cannot guarantee compatibility with every software version or machine setting.

Prices and orders

Prices are shown and charged in USD. The price shown at checkout is the total you pay. No taxes or fees are added on top at checkout.

We honour the price shown when you complete your order. If we make an obvious pricing error, we will contact you and offer a full refund or the chance to pay the correct price before you download.

An order is accepted when payment is confirmed. We may cancel and fully refund an order we reasonably believe is fraudulent.

All purchases are one-time payments. We do not sell subscriptions and you will not be charged again automatically.

Download access period

After purchase, your downloads are available from your order page for 365 days. You can re-download as many times as you like during that period. Please keep your own backup copy.

Universe bundles include new designs we add to your chosen worlds during the first 12 months after purchase. These are available from the same order page during your download access period.

The download access period is separate from your license. Files you downloaded can keep being used under the License Agreement after the 365-day access period ends.

Your license

Buying a product gives you a license to use the files. You do not buy the copyright. What you may and may not do depends on the product or bundle tier and is set out in the License Agreement.

You may never resell, share, give away or re-upload the digital files themselves, in original or modified form.

Acceptable use

• Do not share your order page or download links with others.
• Do not try to access downloads you have not bought, or interfere with the website or its security.
• Do not use automated tools to scrape or bulk-download the site.
• Do not use our designs in a way that is unlawful, hateful or misleading.

Intellectual property

All designs, characters, artwork, text and code on this website are owned by ELFATIMI LLC or used with permission, and are protected by copyright and other laws. "LEVATV" and our logo may not be used without our written permission.

If you believe something on our site infringes your rights, please follow the steps on our Copyright & IP page.

Refunds and disputes

Refunds are handled under our Refund Policy. If something is wrong with an order, please contact us first. We usually fix the problem or refund you faster than a card dispute would.

If you open a payment dispute, we will share relevant order information with TagadaPay and our payment processor, such as the order, your acceptance of these terms and download records, so the dispute can be resolved.

Liability

We provide our files as described on each product page. To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, or materials wasted while cutting or printing.

Our total liability for any order is limited to the amount you paid for it.

Nothing in these terms limits liability that cannot be limited by law, or affects your statutory rights as a consumer.

Ending your license

If you seriously break these terms or the License Agreement (for example by reselling our files), your license ends and you must stop using and delete the files. We may also refuse future orders.

Governing law

Nothing in these terms takes away rights you have under the consumer protection laws of the country where you live. If we cannot resolve a dispute together, you may bring a claim in the courts where you live.

Before starting a formal claim, please email help@levatv.com so we can try to resolve it informally within 30 days.

Changes to these terms

We may update these terms from time to time. The version date at the top shows when they last changed. The terms you accepted at checkout continue to apply to that order.

Contact

ELFATIMI LLC (LEVATV), 30 N Gould St, Ste R, Sheridan, WY 82801, United States. To reach us, email help@levatv.com.